Knowledge Base

How do I cancel my order?

Do Arata products treat hair fall?

Who is a cleansing shampoo meant for?

Can I use your hair cream and hair gel together?

Does hair gel help fight frizzy hair?

What is a hydrating shampoo used for?

Does using Hair Cream everyday damage your hair?

How is the fluoride-free toothpaste different from other kinds of toothpaste in the market?

How often should we use a face Masque in a week?

How can I modify the products in my order?

What is your standard delivery time?

How can I replace my items?

When should I use body lotion?

How can I modify my address and phone number?

Can I apply the hair cream daily?

How do I create an account on Arata?

Can I use a hydrating shampoo on oily scalp?

Once the order is dispatched, you will receive a confirmation email, along with tracking details, from our logistics company.

How is the hair gel different from the hair cream?

Do you ship internationally?

What is the expected time period for a refund to be successful?

What does a refreshing face wash do?

How do your products retain a long shelf life without synthetic chemicals?

What does Hempocado Oil contain that benefits our hair?

How do you prevent white flakes when applying the hair cream?

What are the benefits of registering with Arata?

What makes Arata different from other brands?

Are your products completely natural?

When should we use lip balms?

Should I use body wash every day?

Can face serums irritate our skin?

Does Arata have a leave-in hair conditioner?

Does a nourishing conditioner help replenish dry hair?

How is a Purifying Face Wash different from other Face Wash?

Does Arata have store I can visit?

Are your shampoos SLS and paraben free?

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